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Case Study

How UpKeep Replaced Five Planning Spreadsheets with Real-Time FP&A

Five disconnected Google Sheets became one unified planning model for headcount, expenses, revenue, and cash — with monthly reforecasting done in an hour and scenario planning on demand.

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5 Spreadsheets → 1

Five disjointed spreadsheets replaced with a unified platform, resolving version control issues and security vulnerabilities.

2+ Days → On-Demand

Scenario planning that once took 2+ days in spreadsheets now happens on demand, alongside improved expense management.

1-Hour Reforecast

Monthly reforecasting is now completed in one hour, with ARR and EBITDA forecasts refreshed weekly for leadership.

Company Profile
Industry
Maintenance & Asset Operations
Business Model
B2B SaaS
Location
Los Angeles, CA (USA)
Operating Scale
4,000+ customer companies
ERP
NetSuite
Una Product
Core FP&A + Revenue Planning

The ability to make quick adjustments and visualize the impacts — those are the things I rely on every day.

Andrew Newlin, Director of FP&A, UpKeep
The Challenge

Five spreadsheets, no version control, and no room for error

UpKeep builds mobile-first maintenance and asset operations software used by thousands of companies to run work orders, preventive maintenance, and asset management. But while the product modernized maintenance for its customers, the finance function ran on legacy tooling of its own: five disconnected Google Sheets tracking revenue, operating expenses, and financial planning data. The fragmented setup made version control challenging, created security vulnerabilities, and made real-time scenario planning difficult and monthly reforecasting effectively impossible. Variable people costs — benefits, bonuses, and commissions — were especially hard to manage.

The team evaluated platforms including Adaptive, Abacum, and Mosaic. UpKeep also considered whether custom AI-driven workflows could replace a dedicated planning platform, but concluded that core FP&A infrastructure required stronger reliability, governance, and maintainability.

UpKeep's mobile-first platform powers work orders, preventive maintenance, and asset management for thousands of companies.
UpKeep's mobile-first platform powers work orders, preventive maintenance, and asset management for thousands of companies.
The Solution

A core planning platform built on partnership

UpKeep needed more than a spreadsheet replacement. The finance team needed a planning platform that could bring revenue, headcount, expenses, and cash together in one model — while still giving the team enough flexibility to reflect the way UpKeep actually operates.

Una AI stood out for its combination of configurability and partnership, backed by a founding team with deep expertise in planning software. UpKeep could work directly with the Una AI team, build planning dimensions and scenarios around its business, and support a revenue-planning roadmap tied to Salesforce Revenue Cloud. For a lean FP&A team, that direct collaboration mattered: the platform needed to be powerful enough to centralize planning, but flexible enough to evolve as the business changed.

Today, UpKeep uses Una AI as its core planning foundation across headcount, expense, revenue, and cash planning. Instead of managing assumptions across disconnected files, the finance team can model changes in one place and understand their impact across the business.

The Results

Real-time planning that drives real decisions

Replacing five disconnected spreadsheets with Una AI gave UpKeep one planning model for headcount, expenses, revenue, and cash. The shift resolved version-control issues, reduced security risk, and gave the finance team a faster way to test scenarios without manually reconciling multiple files. Monthly reforecasting — once effectively impossible — now takes one hour, and the team refreshes its ARR and EBITDA forecast weekly, giving leadership a real-time view of the quarter and year.

The impact showed up in day-to-day decision-making. Early in the quarter, Una's visualizations surfaced a gap against a key company objective, giving the team time to adjust spending and deal management early. Quick changes, instant impact analysis, and clean historical data have turned planning from a maintenance burden into a decision-making tool.

Una avoids the rigid constraints of other software. We have dimensions and scenarios that are distinct to our business — and a partner that iterates with us.

Andrew Newlin, Director of FP&A, UpKeep

Start Using Una Today

Ready to take control of your budgeting, planning, forecasting and reporting? Schedule a demo and see how Una’s financial planning & analysis software can work for you.

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